How do I Contact ANA Customer Service?

If you need to make an inquiry or require assistance with your reservation, dial 1 (800) 235 9262 and get a person from the airline. They will help you resolve your query in the best possible manner. They are available to help you before and after the booking. ANA provides different numbers for each location, so ensure to verify the number on their official website as per your region. 

Does ANA offer 24 hour customer service?

Yes, ANA Airways provides round-the-clock customer service to its passengers. You can connect with them over the phone, chat, or email. They are available 24 hours a day and seven days a week to respond to your queries. However, the ANA chatbot is unable to register or modify ANA Mileage Club member information, make reservations, or cancel or modify existing reservations. You must connect with someone on the phone for such specific information.  

The process to connect with the airways over the phone

To get a person from ANA Airlines on the phone, follow the steps below: 

  • Visit the official website of ANA Airways. 

  • Scroll to the bottom of the page to find the ‘Contact Us’ option. 

  • Select the USA as your country and tap on continue. 

  • Scroll down to locate the ‘Phone Inquiry’ option. 

  • Tap on it and a number will display on the screen. 

  • Dial the ANA Airways Contact Number and follow the IVR. 

  • Press the key that leads to a real person on the phone. 

  • Talk to the agent and get your query resolved.  

How do I talk to a live human at ANA?

To communicate with a live person from ANA Airways, follow the steps below:  

  • Go to the official website of ANA Airways. 

  • Click on the ‘Contact Us’ option. 

  • Find the chat icon displayed on the right corner of the screen. 

  • Tap on it, and a chat window with multiple queries will appear on the screen. 

  • Select a query and answer the follow-up questions. 

  • Get to the main cause of your issue and get a quick solution from the bot. 

  • If your query query remains unresolved, ask for a real person in the chat. 

  • The airline will provide you with a live person to discuss your concern further in detail.  

How long will I wait on hold? 

When contacting ANA Airlines, you can expect to wait approximately 1 to 1.5 minutes on hold for phone support. If you choose to use chat support, the average wait time is around 8 minutes. For email inquiries, however, be prepared for a potentially longer wait, as responses can take up to 24 hours. It’s best to have your queries ready to maximize the efficiency of your communication. 

Conclusion 

ANA Airlines strives to simplify travel for its passengers. Any questions about your booked flight will be addressed directly by ANA Airlines Customer Service team. The details provided above will guide you through various contact options. For additional information, visit their official website.

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